Office Administrator/Customer Services
Clevedon
30 hrs per week, £25,225 pro rata + Excellent company benefits!
Flexible working hours
Do you take pride in your excellent customer service skills and have strong administrative abilities? We are looking for a dedicated Office Administrator with exceptional Customer Service skills to support our innovative manufacturing client based in Clevedon on part time basis.
This is a great opportunity to join an employee-owned company that values your contributions, rewards your efforts, and supports your future. Our client not only offers a chance to be part of an employee-owned team but also provides a Real Living Pension Scheme, with a generous 12% monthly contribution (5% employee and 7% employer)
Company Benefits:
- Career development opportunities
- Partner Profit Share, Death in Service insurance, Employment referral scheme
- Enhanced pension
- Free onsite parking
- Cycle to Work Scheme, Tech Scheme
- Company events, Frequent wellbeing activities, Mental Health First Aiders on site
- Regular charity work with Children’s Hospice Southwest
- Cashback health plan - including private GP service, Employee Assistance Programme, and shopping discounts
Daily duties will include:
- Accurately create and manage Sales Orders, ensuring compliance with purchase order requirements
- Conduct credit checks and handle new part records
- Acknowledge Sales Orders promptly and create Works Orders for manufacturing
- Respond efficiently to customer queries
- Liaise with internal teams and customers to schedule deliveries and meet special requirements
- Arrange transportation and generate dispatch notes
- Keep customers informed about delivery updates and delays
- Purchasing support and a general office administration
Skills and Qualifications:
- Strong organisational and multitasking skills
- Excellent communication abilities, both verbal and written
- Sales and Customer Service background
- Ability to work collaboratively in a team-oriented environment
To apply, please submit a copy of your up-to-date CV clearly indicating your relevant experience. Applicants must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted.
